FREQUENTLY ASKED QUESTIONS

No, all private patients do not need a referral from a doctor or specialist for Physiotherapy services. 

At Summit Physio, we pride ourselves in tailored one-on-one “hands on” treatment and evidence-based treatment philosophy. Treatments can include:

  • Soft tissue techniques including deep tissue and massage techniques
  • Joint mobilisation including the spine and peripheral joints
  • Specific stretching of tight muscles
  • Manual muscle relaxation techniques
  • Dry needling
  • Trigger point therapy
  • Clinical Exercise

Dry needling is commonly used to decrease pain but the mechanisms behind this response are complex and still not completely understood. Direct stimulation from the needle into the trigger point is thought to activate an inhibitory signal from the brain which dampens the pain response. After needling, blood flow is also increased to the affected area which may help restore normal tissue characteristics. The presence of a trigger point within a muscle and associated pain can contribute to feelings of tightness and reduced range of motion. By dry needling the trigger point, muscle tone can be reduced and movement increased.

Dry needle therapy uses a very fine, solid, filament needle and relies on the stimulation of specific reactions in the target tissue for its therapeutic effect.

The term dry needling is also used to differentiate the use of needling in a western physiological paradigm from the use of needling in an oriental paradigm which is referred to as acupuncture.

Dry needling helps to reduce pain and tension within a muscle, thereby helping the muscles and other tissues to heal. It involves the insertion of needles into trigger points. Needling can help to release trigger point tightness, enhance blood circulation and assist with the release of pain mediating chemicals and endorphins. This helps to reduce pain and promote healing.

While dry needling is relatively safe, there are some risks due to its invasive nature. The most commonly reported side effects are pain and bruising in the needled area, and drowsiness following the treatment.

Physiotherapists often combine it with other treatment techniques to achieve superior results, faster.

If Dry needling is recommended by your Physiotherapist as being beneficial for your condition, they will request your consent prior to the treatment. 

Common conditions that can be treated by Dry needling:

  • Chronic pain
  • Headaches
  • Neck pain
  • Lower back pain
  • Tennis and golfer’s elbow
  • Shoulder impingement and Frozen shoulder
  • Knee pain
  • ITB friction syndrome
  • Hip pain and bursitis
  • Sciatica

The most commonly reported side effects of treatment are pain and bruising in the area treated. 

In order to maximise the results of your treatment consider doing the following:

  • Keep hydrated
  • Keep your muscles warm and keep moving
  • Avoid heavy/excessive exercise after treatment
  • Keep supported during sleep
  • Be a participant in your rehabilitation program
  • Give yourself time to heal
  • Keep your appointments

All sessions, initial and follow-ups, are 30 minutes in duration.  This will allow the Physiotherapist to do thorough assessment and treatment.

Yes.  We have a HICAPS machine on the premises to allow for immediate claiming after the session.

HICAPS is an electronic health claims and payments system which offers members of participating health funds the convenience of automatic claims processing, on the spot in the practice.

HICAPS can save time and money. To use your health insurance and claim instantly, ensure that you bring your card to your appointment.

Please note that you can only use HICAPS on the day of service. If you forget your health fund card, we will print you a receipt so that you can claim online or at your health fund.

Motor Vehicle (ICWA) and Workers Compensation Patients will require a referral from their treating practitioner (Doctor or Specialist). You should also confirm prior to attending your appointment that your treatment expenses will be approved by the insurer. This will speed up the claims process and ensure minimal, if any, out of pocket expense. You will also need to bring the contact details of the claim’s manager, your claim number and the contact details of your lawyer (if applicable) to your appointment.

DVA patients must have a referral letter from a doctor.

Your consultations may be bulk-billed, but only if you have a referral and the relevant documentation from your doctor.

You do not require a GP referral to see a Physiotherapist, unless you intend to claim the session back under:

  • Motor Vehicle Insurance
  • Workers Compensation
  • Department of Veteran Affairs

4 hours’ notice will allow rescheduling to other clients in need. Failure to give 4 hours’ notice may require you to prepay for your appointment. Prepayment is non-refundable and if forfeited, this fee is not rebatable. Missed appointments will set you back in your recovery.

We regret that late arrivals may not receive an extension of their scheduled appointment and will be charged in accordance with their scheduled appointment as this time has been allocated to you. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and will only occur with proper, advanced notification of your late arrival.

If your therapist is running late, due to unforeseen circumstances, you will receive your full scheduled appointment allocation.

  • Please arrive 10 minutes before your first consultation to fill out a new patient form.
  • Wear clothing that allows us to assess / treat your injured area.
  • Bring your private health fund card, if you would like to claim through HICAPS.
  • Notify our friendly reception staff when you arrive.

If you have any further questions, please get in touch below:

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